What we do and how we do it.
We keep it simple. Clear communication and honest pricing, from first call to finished floor.
How we work. From the first call.
Every project starts with a conversation. We listen, we plan, and we build. Simple.
Step 01
Discovery
We start with how you live. Family, pets, plans to sell, plans to stay. Randy listens before he recommends anything — because what your floors need depends on how you’re going to use them.
Step 02
Material & Sample
We visit your space. Confirm what will work for the room and your home. Species, cut, color, and finish chosen together, nothing committed until you’re sure.
Step 03
The Build
Randy and his crew install on a clear schedule, respectful of your home and your space. They’re known for leaving a job cleaner than they found it. You get a floor and a number you can call if anything comes up.
Four ways to help.
All done by hand.
No subcontracted crews, no franchise scripts. Every project is done by Randy and the small team he’s worked with for years. Randy is a Bona Certified Craftsman, one of fewer than a thousand in the country, and it shows in finishes built to last.
Restoration & Refinish
Old floors brought back without losing their character. Known as “sand and finish,” we use dustless sanding, careful color work, and your floors will get a new life. Before we talk installation, we’ll tell you honestly if a refinish is all you need.
DISCUSSFloor Refresh
A deep clean that lifts embedded dirt, residue, and buildup out of a dull, tired floor, without the full project of sanding and refinishing. It works on hardwood, LVP, and tile, reaching down into the grain where a mop never does. It won’t take out deep scratches, gouges, or water damage; those need a repair or a refinish. But for a floor that’s just worn and dirty, the results can be remarkable.
New Installation
Wide-plank, strip, parquet, herringbone. Domestic hardwoods sourced and acclimated to homes across the Olympic Peninsula — milled to fit, finished in place.
DISCUSSCustom & Specialty
Custom-milled lumber, bespoke patterns, stair treads, inlays. The work that no off-the-shelf solution covers.
DISCUSSAnother contractor told these homeowners their floors needed to come out. Randy disagreed. He was right.
In Progress
Finished
See it in action.
I didn’t know that my house smelled funky until the floors were cleaned and the whole house now feels so much fresher. I have significant chemical sensitivities and was thrilled to find zero trace of chemical smell after Randy was here. The floors look and feel great.— Meghan, Port Angeles
Things people ask before they call.
Do I really need new floors, or can my existing ones be saved?
Frequently, your floors can be restored, even if another contractor has told you otherwise. Randy regularly takes on floors that have been written off as beyond repair. Restoration (Sand & Finish) is almost always less expensive than replacement, and since you’re working with what’s already there, it’s better for the environment too. If you’re not sure, get a second opinion. We’re happy to take a look.
What’s the difference between New Installation and Restoration (Sand & Finish)?
New installation means bringing in fresh hardwood, with species, width, character, and finish all chosen for your project. Restoration (Sand & Finish) means we take your existing floor down to bare wood and start over: new color, new sheen, without paying for new material. If your floor has good bones, restoration is usually the smarter investment. If you want something completely different, or you’re working with a floor that genuinely can’t be saved, that’s when New Installation makes sense. We’ll tell you honestly which one fits.
Does my floor need to be refinished, or would a deep clean be enough?
Not always. If a floor is mostly dull and dirty rather than damaged, a Floor Refresh can restore it: a deep clean that lifts embedded dirt and buildup out of the grain, no sanding required. It works on hardwood, LVP, and tile, and most floors benefit from one every year or two depending on wear. What it won’t address is deep scratches, gouges, water damage, or other structural damage; that calls for a refinish or a repair instead. Randy looks at every floor in person before recommending either way, since the right call is hard to judge from photos.
What’s the difference between Floor Refresh and Restoration (Sand & Finish)?
Floor Refresh is a deep clean. It lifts dirt, residue, and buildup out of a finish that’s still in good shape, no sanding involved. Restoration (Sand & Finish) is a bigger project: sanding a floor down to bare wood and refinishing it from scratch, for a finish that’s worn through, damaged, or ready for a new look. If a floor is dull and dirty but the finish underneath is sound, Floor Refresh is usually the right call, and the lower-cost one. If the finish itself is compromised, Floor Refresh won’t fix that; it needs Restoration instead. Randy looks at every floor in person before recommending either one.
Is professional deep cleaning safe for finished hardwood floors?
Yes. Randy uses Bona’s Deep Clean System, built for finished wood floors and Safer Choice Certified by the EPA. It won’t scratch or strip the finish. It’s built to remove dirt and grime, not sanitize or disinfect, so it’s a safe, gentle step for a floor that just needs a refresh.
How do I get a quote?
Share some basic information about your project: square footage, floor condition, and what you’re hoping to end up with. That’s usually enough to put together a quote without a lot of back and forth. Pricing is straightforward and upfront. Reach us through the contact form or just give us a call. We’ll get right back to you.
What species and styles are available?
Most hardwood floors are red or white oak. There’s a reason for that: it’s stable, beautiful, and takes finish well. But we work with a much wider range, including character rustic floors sourced directly from a Montana mill we’ve had a relationship with for decades. Hand-scraped, wide-plank, custom species. We also carry Premium Vinyl Plank for projects where hardwood isn’t the right fit. If you’re open to thinking outside standard oak, come into the showroom. Contractors and designers working on distinctive projects are especially welcome.
Do you work outside Clallam County?
Our primary service area is the Olympic Peninsula, but we travel for the right project. We installed a cabin floor in Leavenworth during a week of road washouts and heavy snow because the client needed it done and we said we’d do it. If the work is interesting and the client is committed, geography is a conversation. Reach out and tell us what you’re working on.